To discuss your stove installation call now on Office 01737 771112 or Mobile 07497 874832

Useful Information

Woodburner or Multifuel stove?

This is largely down to personal choice. The main differences are:

  • Wood needs a top down draught and coal needs a bottom up draught. Consider a bonfire in your garden – wood burns well as a bonfire, coal doesn’t – it just congeals into an unpleasant mass.
  • A woodburner, therefore does not have a grate, the fuel is burnt on a solid floor and the stove will only have top air controls. When you want to ‘do the grate’ the ash needs to be scooped out of the firebox manually, leaving a layer in the bottom as wood likes to sit in an ashbed.
  • A multifuel stove will have a grate and a separate ashpan and sometimes an external riddler. It will also have top and bottom air controls.
  • Another point to consider is the cost, on some models a multifuel stove can be £150 more expesive due to the extra riddling grate and ashpan. Think of all that extra space that can be used for extra logs and flames.

 What does Stove Efficiency mean?

The amount of heat energy produced by the fire that ends up as heat in the room.


 I have taken out a gas fire, can I connect a woodburner or solid fuel stove to the gas liner?

No, unfortunately you can’t. The steel a gas liner is made from just won’t withstand the temperatures a flue coming from a woodburner or solid fuel stove will reach. The gas liner will need to be removed and replaced with a solid fuel liner.


Should I insulate my flue?

Insulation is done in two ways – with either vermiculitte granules poured down to fill the gap between your liner and your chamber walls, or insulated padded ‘jackets’ wrapped around your liner. A warm flue will always draw much better.

Insulation will always make some difference to the draw on your liner, but it will be particularly noticeable on cold chimneys for example those on an outside wall of your property.


What does HETAS mean?

HETAS is the official body for certification of solid fuel appliances. In short, if the company that installs your stove is HETAS registered they should know what they are doing!


What size stove will I need?

This will of course depend on the age of your home, the size of your room, the number of windows in the room, number of external walls, it’s insulation, how open plan it is, whether there are any stairs coming off it etc. Most stove manufacturers will measure stove size in kilowatts (kw).

A rough guide is to measure your room in metres then use the formula below – for a more accurate guide, arrange a free survey for us to come round and our experienced surveyors can take all of the above into consideration before providing you with a guide number of kw to go for.

length (m)  x width (m) x height (m)  / 14                  This will give you the KW output required.


Why are stoves cheaper on the internet?

A lot of things are cheaper online – we have vans, insurances, tools, spares, trained and knowledgeable staff, a great aftersales service etc. None of which come free. Our business ethos is that we want to provide an excellent service so that you get the best stove for your needs and that it is fitted safely to give you peace of mind about the health of your family. The internet stores just can’t offer this level of service. That is why they are cheaper and that is why customers come to us when they actually want some help and good advice.


How long does it take to install a stove or Logburner?

Normally about a day, for just the installation of the stove. But mostly we are asked to remove old open fires, fireplaces or gas fires, this would typically take two days to allow for any re-building and plastering work that needs to be carried out.